Arnie + Ollie is perfect for parties, and events and we do offer special orders.

PLEASE CONTINUE SCROLLING BELOW TO VIEW POLICIES, ORDERING & SHIPPING INFORMATION.

 

CUSTOM PRODUCTS

Custom orders have a 12 unit minimum, and one-color print requirement. Arnie and Ollie cannot print on the back of the hat nor can we do small font with excessive lettering.

We work diligently to get personalized orders shipped out as quickly as possible without sacrificing quality for speed. Our specific lead time varies depending on the number of orders pending at the time your order is finalized.

Our standard/normal order volume is estimated to ship out within approximately 10-14 business days (Monday-Friday; excluding Holidays. This is applicable to all in stock products. If an item/size/color is backordered, this lead time will vary. 

ALL CUSTOM ORDERS CANNOT BE RETURNED OR EXCHANGED. BE SURE TO CHECK THE FINALIZED RENDERING BEFORE PLACING YOUR ORDER.

 

SHIPPING AND DELIVERY

Your shipping cost will be automatically calculated based on the size and quantity of items purchased. We currently ship all packages via the United States Postal Service and UPS. The estimated shipping times are as follows:

Standard: 5-7 business days   (9-12 business days for Alaska, Hawaii)

Priority Mail 2 Day: 2-3 business days
Shipping times are estimated and are subject to change. The above estimated times include business days and do not account for weekends or holidays. Arnie and Ollie does not accept responsibility for Postal Service and or UPS delays. 

Please note that Arnie and Ollie are NOT responsible for lost, stolen or undelivered packages, and as such do not offer replacements or refunds for items lost or damaged while in the possession of the USPS or UPS.

COLOR DISCLAIMER
Due to variations in computer settings, Arnie and Ollie, assumes no responsibility and makes no guarantees regarding color matches of product or production, within an order or in a reorder. We cannot guarantee that the colors displayed on our product line will exactly match the color of the product or elements of any design. If you have any questions about a particular color or shade, please contact us prior to ordering. 
Hat colors and printing colors which are shown online are approximate only and may have variations in color, hue and tone.

SIZE DISCLAIMER

We make every effort to give you accurate information regarding manufacturer reported sizing information and dimensions for our products. Please note that due to the nature of the manufacturing process, from time to time product sizing may vary slightly.